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Guest Relations Officer - Reservations (5 day work)

Four Seasons Hotels

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Guest Relations Officer - Reservations (5 day work)



Technical Skills

  • Answering Telephones
  • Faxing
  • Hotel Reservation Systems
  • Marketing
  • Sales

Job Description

Guest Relations Officer - Reservations (5 day work)

Location: Central

The Job

  • Handle room reservations through E-mail, telephone, fax or central reservation systems referral
  • Process room reservations from the Sales & Marketing office, corporate partner & travel agents
  • Communicate reservation information to the front office and relevant departments

The Person

  • Higher education in Hospitality studies (Fresh graduates with Rooms intern experience will also be considered)
  • Experience of using Opera is a must
  • Pleasant and professional telephone manners
  • Excellent English, Mandarin and Cantonese
  • Able to work on shifts (between 8am - 8pm), weekends & holidays

We are looking for talented applicants with enthusiasm, positive service attitude and outstanding interpersonal and communications skills to fill the above position. All interested candidates please send your resumes by mail, email or fax to:

Director of Human Resources,
Four Seasons Hotel, Hong Kong,
8 Finance Street, Central, Hong Kong.

Email: [email redacted, apply via Jobable]
Fax: 3196 8388

"Voted Top 100 Best companies to work for in America since 1998" FORTUNE Magazine

**Personal data collected will be held in strict confidence and used for recruitment purposes in Four Seasons Hotels & Resorts only.** 

Employment TypeFull-time
Education LevelNon-specified
LanguageEnglish, Cantonese, Mandarin (Putonghua)