Customer Service Officer

Fosun Hani Securities
Full Time
Intermediate (3-6 years)
Bachelor
English, Cantonese, Mandarin (Putonghua)

Job Description

Customer Service Officer

Responsibilities:

  • Handle and follow up internal / external enquires and service requests in a timely and professional manner
  • Establish and maintain good relationship with both clients and consultant
  • To be responsible for new account opening and general administration duties
  • To liaise and co-ordinate with sales team & technical team for customer's request
  • Other duties as shall from time to time be directed by the superiors

Requirements:

  • Degree holder in Business Administration or related disciplines
  • Minimum 3 year’s relevant experience in securities firm or sizable financial institution
  • Licensed person under SFC in relevant regulated activities is preferable
  • Detail oriented, independent and able to work under pressure
  • Strong interpersonal and communication skills, able to work with accuracy
  • Good command of written and spoken English and Chinese, Putonghua is a plus
  • Strong MS applications and computer operation

We offer attractive remuneration package to the right candidates. Interested parties please send your resume with present & expected salary to Human Resources Department, Suite 2101-2105, 21/F, Citibank Tower, 3 Garden Road, Central, Hong Kong, or email to [email redacted, apply via Jobable].

All information provided by applicants will be treated in strict confidence and used only for consideration of application for relevant/ similar post(s) within Fosun International Limited and its subsidiaries.


Technical Skills

  • Sales