Customer Service Supervisor – Call Centre

Full-time
Intermediate (3-6 years)

Technical Skills

  • Customer Service
  • Negotiation
  • Sales

Job Description

Customer Service Supervisor – Call Centre

Location: Hong Kong

Requirements:

  • Diploma or above
  • At least 5 years customer service experience of which 2 years supervisor’s experience in service industry, preferably in contact centre environment or
  • Responsible for providing after sales service to customers including tracing services and service recovery
  • Excellent interpersonal communication and negotiation skills
  • Good command of written and spoken English, Cantonese, and Mandarin
  • Immediately available preferred
  • Less experience considered as Customer Service Executive
Employment TypeFull-time
Career LevelIntermediate (3-6 years)
Education LevelHigher Diploma / Associate Degree
LanguageEnglish, Cantonese, Mandarin (Putonghua)
Eternity ConsultantsHuman Resources and Recruitment

928-930 Cheung Sha Wan Rd, Cheung Sha Wan

directions_walk4 mins walk from Lai Chi Kok Station