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Core Business Services – Financial Services Resource Manager

Ernst & Young (EY)

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Core Business Services – Financial Services Resource Manager

Senior (6-10 years)


Technical Skills

  • Data Analysis
  • Futures
  • HR
  • Relationship Management
  • Resource Management

Job Description

Core Business Services – Financial Services Resource Manager

Location: CN-Hong Kong-Hong Kong

Join our Core Business Services (CBS) team and you will help support the important business enablement functions that keep our organization running strong. As a CBS professional, you will work across teams to provide the knowledge, resources and tools that help EY deliver exceptional quality service to our clients, win in the marketplace and support EY’s growth and profitability. Major teams within CBS include Finance, Information Technology, Human Resources, Enterprise Support Services, Brand Marketing and Communications, Business Development, Knowledge and Risk Management.
With so many offerings, you have the opportunity to develop your career through a broad scope of engagements, mentoring and formal learning. That’s how we develop outstanding leaders who team to deliver on our promises to all of our stakeholders, and in so doing, play a critical role in building a better working world for our people, for our clients and for our communities. Sound interesting? Well this is just the beginning. Because whenever you join, however long you stay, the exceptional EY experience lasts a lifetime.


Position summary:


The Resource Manager works closely with Advisory leadership and the Asia-Pacific (Area) Resourcing Leader to apply a consistent leading-practice strategic resource planning, delivery and reporting framework across the practice. 


The Resource Manager is responsible for supporting the business’ strategic allocation of its resource pool and other people planning and management activity that supports achievement of business objectives.


The Resource Manager will also assist in the development of continuous improvement within resourcing operations.



Key responsibilities:

  • Work with Country leadership and the Area resourcing leaders to identify and provide the most appropriate resources to meet client needs
  • Assist the business to make desired resourcing decisions by supporting the resourcing process and confirming commitment and adherence to resourcing guidelines
  • Advising the Resource Management system (Retain) and providing management information and analysis to leadership which help to drive performance against key metrics and indicators
  • Focusing on business utilization and future performance to effect change
  • Regular liaison with stakeholders at all levels across the Country practice to understand services, requirements, capabilities and demand factors
  • Regular liaison with senior stakeholders across the business to understand the opportunity pipeline and market activity
  • Support cross-border resourcing and activity as required
  • Support other people related activity such as delivering career experiences and opportunities to staff



To qualify, you must meet the following requirements:

  • Bachelor degree in Human Resources Management, business or relevant discipline.
  • At least 8 years of relevant work experience
  • Experience with Resource Management, Business Partnering and supporting business leadership
  • Strong stakeholder and relationship management and ability to influence clients and service change
  • Strong knowledge of business systems and applications
  • Strong data analysis and reporting skills
  • Professional services experience (preferred)
  • Demonstrates a positive and enthusiastic attitude
  • Excellent communication in English (both written and oral) and interpersonal skills
  • Strong personal integrity and adherence to strict confidentiality
  • Able to develop and maintain strong relationships
  • Able to build relationships and influence with people at all levels

Employment TypeFull-time
Career LevelSenior (6-10 years)
Education LevelNon-specified
Ernst & Young (EY)Accounting and Finance

Citic Tower, 1 Tim Mei Ave, Admiralty

directions_walk18 mins walk from Wan Chai Station