Advisory - Performance Improvement, Financial Services - Operation Excellence - Senior Manager

Lead (more than 10 years)

Technical Skills

  • Asset Allocation
  • Capital Markets
  • Mergers & Acquisitions
  • Microsoft Exchange Server
  • Six Sigma
  • Translation

Job Description

Advisory - Performance Improvement, Financial Services - Operation Excellence - Senior Manager

Location: CN-Hong Kong-Hong Kong

As new markets open up and technology advances at a dramatic pace, the world of supply chain and operations is becoming increasingly complex. At the same time, clients understand just how vital effective, sustainable operational management is to their global success. As a supply chain and operations professional, you’ll use your analytical insight to drive our clients’ global business performance. Working as part of a high-performing team, you’ll deliver exceptional client service and help leading organizations improve their planning, design, procurement, sourcing, manufacturing, fulfillment, operations and services processes.
We’ll support you with formal training to develop the skills and knowledge you need to solve some of the most complex business challenges around. And working as part of a truly integrated global network, you’ll gain unrivaled experience across different geographies and sectors. So whenever you join, however long you stay, the exceptional EY experience lasts a lifetime.



Key responsibilities

  • Lead and manage large scale cross functional projects and operational transformations within the Investment Banking / Clearing House / Exchange or relevant institutions
  • Analyse and provide recommendation to client personnel on strategic initiatives
  • Monitor and supervise the team on system integration projects
  • Analyse and provide recommendation to client personnel on strategic initiatives
  • Manage the core banking operations and lead the team on project deliverables within the financial services sector


Qualifications, Education and Certification



To qualify, candidates must have:

  • Bachelor’s Degree with a minimum of 15 years’ work experience, preferably with 10 or more years gained in a leading consultancy firm. 
  • Financial Services industry specialist, in Banking & Capital Markets, Wealth & Asset Management or Insurance (life, non-life, banc assurance and health).
  • Strong business acumen with experience in one or more of the following disciplines: Transformation (process redesign / simplification, workflow mapping, target operating model design, legal entity rationalisation, shared service centre migration / location strategy, post M&A integration).
  • Trusted advisor - in-depth understanding of the industry / market, with the ability to develop thought leadership, articulate key issues and opportunities for market growth.
  • Excellent analytical skills - ability to translate the client’s strategic direction into creative, cohesive and achievable solutions.
  • Strong stakeholder management skills - able to quickly establish personal credibility and communicate with people and teams from different cultural backgrounds and at multiple levels within the organisation.
  • Experience of full project life cycle delivery and change management. Lean Six Sigma / Project Methodology or Professional project management qualification would be desirable
  • Excellent command of written and spoken English and Cantonese.  Mandarin is an advantage.  Willing to travel to meet client needs


Employment TypeFull-time
Career LevelLead (more than 10 years)
Education LevelBachelor
LanguageEnglish, Cantonese, Mandarin (Putonghua)
Ernst & Young (EY)Accounting and Finance

Citic Tower, 1 Tim Mei Ave, Admiralty

directions_walk18 mins walk from Wan Chai Station