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Senior/ Guest Services Manager

Senior (6-10 years)


Technical Skills

  • Complaint Handling

Job Description

Senior/ Guest Services Manager

Location: Tsimshatsui


- Diploma holder of Hotel Industry or above
- 7 years related experience with 4 years at supervisor level
- Good communication skills and able to handle complaints independently
- Good command of both spoken and written Cantonese, English and Mandarin
- Knowledge of fire/life/health safety procedures
- Knowledge of Opera is preferred
- Familarize on reports, record, information and guest history

* Less experience will be considered as Guest Services Manager

Day off:

- 3 days off per 2 weeks

We offer attractive salary and benefits for the right candidate. Please send your resume and salary expectation to:

Human Resources & Administration Department
Empire Hotels
33 Hennessy Road, Wan Chai, Hong Kong

Email : [email redacted, apply via Jobable] 

Fax to : 3692 2127

Candidates who have not been invited for an interview within six weeks may consider their applications unsuccessful.

All data collected will only be used for recruitment purpose.

Employment TypeFull-time
Career LevelSenior (6-10 years)
Education LevelHigher Diploma / Associate Degree
LanguageEnglish, Cantonese

33 Hennessy Rd, Wan Chai

directions_walk6 mins walk from Wan Chai Station