Customer Service Officer

Dun & Bradstreet
Full Time
Junior (less than 3 years)
Bachelor
English, Cantonese, Mandarin (Putonghua)

Job Description

Customer Service Officer

Location: Kwun Tong

Key Responsibilities

  • Provide excellent customer service in our service center
  • Handle incoming call, usage stimulation, customer ordering, resolving customer enquiries and complaints
  • Maintain good customer relationship & introduce company product and services
  • Follow up customer request in a professional way

Key Requirements

  • University graduate with 2 years working experience in customer service
  • Experience in multinational companies, banking/ finance field is preferable
  • Customer-oriented and result-oriented with strong drive to win
  • Good initiative, detail-minded and well organized
  • Pleasant, good communication and interpersonal skills
  • Good command in written & spoken English and Chinese, knowledge of Mandarin is an advantage 

We value our staff

D&B employees enjoy long, prosperous careers with the company. More than one third of open roles are filled with internal talent and the average tenure of our employees is 12 years. You are the author of your career at D&B, and the company will back you with development that will lead you on road to success. What’s holding you back? Come join us on our journey!

Please send your full resume with the present and expected salary to [email redacted, apply via Jobable]

We are an Equal Opportunity Employer

All information provided by applicants will be treated in strict confidence and used only for recruitment purpose. Applicants may be considered for other suitable positions available in the organization over a 6-month period, after which their personal data will be destroyed.


Technical Skills

  • Customer Service