Telesales Executive


Technical Skills

  • Customer Service
  • Microsoft Excel
  • Microsoft Word
  • Sales

Job Description

Telesales Executive

Reporting to Telesales Supervisor, you will be responsible for

  • Selling DHL products & services to prospective & existing customers through telephone calls
  • Achieving sales target and supporting service requests
  • Identifying sales opportunities for sales lead generation and working in line with corporate standards to attain local and Regional Office (RO) KPIs
  • Providing professional services to the customers and liaising closely with other functions to deliver quality services 
  • Preparing timely reports for business analysis 


  • Diploma holder or above with minimum 2 years' experience in sales or customer services. Bachelor Degree with less experience will also be considered
  • Good interpersonal, communication and telephone handling skills
  • Possess strong selling techniques
  • Highly persuasive, self-motivated, self-confident and customer service oriented
  • Well-organized, hardworking, aggressive and able to work under pressure
  • Good PC operations knowledge, including MS Word and Excel
  • Fluent spoken English & Cantonese, fluent in Mandarin is preferable
Employment TypeFull-time
Education LevelHigher Diploma / Associate Degree to Bachelor
LanguageEnglish, Cantonese, Mandarin (Putonghua)
DHLSupply Chain, Logistics and Freight Forwarding

DHL Express (HK) Ltd. Level 26, Tower 1, Enterprise Square Five, 38 Wang Chiu Road, Kowloon Bay, Kowloon, Hong Kong

directions_walk17 mins walk from Kowloon Bay Station