Telesales Executive

Full Time
Junior (less than 3 years)
Higher Diploma / Foundation Year / Associate Degree to Bachelor
English, Cantonese, Mandarin (Putonghua)

Job Description

Telesales Executive

Reporting to Telesales Supervisor, you will be responsible for

  • Selling DHL products & services to prospective & existing customers through telephone calls
  • Achieving sales target and supporting service requests
  • Identifying sales opportunities for sales lead generation and working in line with corporate standards to attain local and Regional Office (RO) KPIs
  • Providing professional services to the customers and liaising closely with other functions to deliver quality services 
  • Preparing timely reports for business analysis 


  • Diploma holder or above with minimum 2 years' experience in sales or customer services. Bachelor Degree with less experience will also be considered
  • Good interpersonal, communication and telephone handling skills
  • Possess strong selling techniques
  • Highly persuasive, self-motivated, self-confident and customer service oriented
  • Well-organized, hardworking, aggressive and able to work under pressure
  • Good PC operations knowledge, including MS Word and Excel
  • Fluent spoken English & Cantonese, fluent in Mandarin is preferable

Technical Skills

  • Customer Service
  • Microsoft Excel
  • Microsoft Word
  • Sales