DHL

Sales Support Coordinator (Relationship Sales Channel)

DHL
Full Time
Junior (less than 3 years)
Lower Secondary / F5 / GCSE
English, Cantonese

Job Description

Sales Support Coordinator (Relationship Sales Channel)

Working Location : Kowloon Bay

You will be responsible for providing quality after-sales services to our customers, such as proactive tracing of shipments, handling special requests and resolving their enquiries. You will support Relationship Sales Channel (RSC) by working closely with sales staff and liaising with other departments to meet customers' needs. You will assist the RSC to generate sales leads through the searching engines and prepare sales contracts or related documents to customers and sales. You will also have to work with operations and hub team for the space booking of heavy weight shipments. You will also be required to assist in preparing monthly sales reports and provide support to other sales activities.

Requirements:

  • Post secondary education with English passed in HKCEE / HKDSE or equivalent
  • Minimum 1 year relevant work experience
  • Good spoken and written English and Chinese
  • Sound knowledge in MS office applications
  • Good interpersonal, communication and telephone handling skills
  • Self-motivated, customer focused and able to work under pressure