Operations Support Agent

Reporting to Operations Support Supervisor, you will be responsible for-

• Liaising and working closely with operations team in order to provide clerical and documentation support of shipments entering and exiting the Central Asia Hub
• Executing flight movement alerts, transmitting shipment information and preparing flight documentations
• Rectifying and following up on network on non-conforming shipments, e.g. Dangerous Goods, damaged and found shipments
• Conducting and coordinating warehouse searches generated by network trace requests
• Printing shipment manifests for shipment lodgement

Requirements:

• Secondary education with at least 2 years' clerical or operations support experience
• Previous work experience related to warehousing, distribution centres, logisitics, freight forwarding and airport operations is an advantage
• Fair command of spoken English and Cantonese
• Hands-on PC skills
• Hardworking, attentive to details, customer-oriented
• Willing to work on 24-hour shift duties