Operations Support Agent

Full Time
Junior (less than 3 years)
English, Cantonese

Job Description

Operations Support Agent

Reporting to Operations Support Supervisor, you will be responsible for-

  • Liaising and working closely with operations team in order to provide clerical and documentation support of shipments entering and exiting the Central Asia Hub
  • Executing flight movement alerts, transmitting shipment information and preparing flight documentations
  • Rectifying and following up on network on non-conforming shipments, e.g. Dangerous Goods, damaged and found shipments
  • Conducting and coordinating warehouse searches generated by network trace requests
  • Printing shipment manifests for shipment lodgement


  • Secondary education with at least 2 years' clerical or operations support experience
  • Previous work experience related to warehousing, distribution centres, logisitics, freight forwarding and airport operations is an advantage
  • Fair command of spoken English and Cantonese
  • Hands-on PC skills
  • Hardworking, attentive to details, customer-oriented
  • Willing to work on 24-hour shift duties