Operations Support Agent


Technical Skills

  • Customer Service
  • Inventory Management

Job Description

Operations Support Agent

Reporting to the Operations Support Supervisor, you will liaise and work closely with the operations team in order to provide clerical and documentation support of shipments entering and exiting the Central Asia Hub

  • Sorting unidentified shipment and work with HK Customs for shipment inspection
  • Perform checking with intranet & internet for identify shipment detail
  • Investigate with network system to identify shipment information
  • Perform tracing with target station for shipment information verification
  • Maintain shipment storage, inventory control and database accuracy


  • Secondary education with at least 2 years clerical or operations support experience
  • Previous work experience related to warehousing, distribution center, logistics, freight forwarding and airport operations is an advantage
  • Fair command of spoken English and Cantoness
  • Hands-on PC skills
  • Hardworking, attentive to details, patient with customer service sense
  • Willing to work on 24-hour shift duties
Employment TypeFull-time
Education LevelNon-specified
DHLSupply Chain, Logistics and Freight Forwarding

DHL Express (HK) Ltd. Level 26, Tower 1, Enterprise Square Five, 38 Wang Chiu Road, Kowloon Bay, Kowloon, Hong Kong

directions_walk17 mins walk from Kowloon Bay Station