Lead Qualifier

Full-time

Posted 

Technical Skills

  • Business Development
  • Customer Service
  • Database Administration
  • Marketing
  • Microsoft Excel
  • Microsoft Word
  • Sales

Job Description

Lead Qualifier

Working Location:   Kowloon Bay 

Reporting to Telemarketing Manager, you will be responsible for lead acquisition, sales lead profiling and Multi-Channel customer re-qualifying through telephone calls, including cold calls.

Responsibilities:

  • Qualify suspects from various lead sources to acquire quality prospects and new customers for different sales channels
  • Identify potential Multi-Channel customers and rank up to other sales channels for business development
  • Handle sales enquiries from Multi-Channel customers to meet customers’ needs and expectations
  • Answer enquiries on direct marketing programs, collect market information and prepare performance reports to management
  • Handle relevant procedures on customer database maintenance in related systems
  • Adhere to Global Sales Process (GSP) standards in daily works with required procedures and processes
  • Update all activities interacted with customers in sales system (COMET)

Requirements:

  • Diploma holder or above with minimum 1 year experience in sales or customer service. Bachelor degree holder with less experience will also be considered
  • Good interpersonal, communication and telephone handling skills
  • Sales and results-oriented, pro-active, self-motivated and possess a positive work attitude
  • Well-organized, multi-tasking, able to work under pressure and tight schedule
  • Good command of written and spoken English and Chinese
  • Proficient in MS Office, especially Excel and Word
Employment TypeFull-time
Education LevelHigher Diploma / Associate Degree
LanguageEnglish, Cantonese
DHLSupply Chain, Logistics and Freight Forwarding

DHL Express (HK) Ltd. Level 26, Tower 1, Enterprise Square Five, 38 Wang Chiu Road, Kowloon Bay, Kowloon, Hong Kong

directions_walk17 mins walk from Kowloon Bay Station