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Customs Clearance Supervisor

Intermediate (3-6 years)


Technical Skills

  • Compliance
  • Microsoft Excel
  • Microsoft Powerpoint
  • Microsoft Word

Job Description

Customs Clearance Supervisor

Working Location :

Chek Lap Kok

Reporting to the Customs Clearance Manager, you will supervise a team for the customs clearance processing, license formality, trade declaration processing, customer contacts on customs hold shipments issue.  You will be responsible for co-ordination with Customs and relevant parties for the speedy clearance, and working with various departments on system upgrades and related projects. You will ensure that shipments enter and exit the country in accordance with network procedures, regulatory compliance and transit time standards. You will also be required to motivate sub-ordinates for good team spirit and assist in manpower allocation.


  • Diploma holder or equivalent
  • Minimum 5 years relevant experience in airport operations, airlines, express, logistics, transportation, freight forwarding, of which 2 years at supervisory level
  • Experience in customs clearance matter, trade declaration matter, license and permit handling is an advantage
  • IATA Dangerous Goods Acceptance Certification is preferred
  • Good command of both written and spoken English and Chinese, Putonghua is an advantage
  • Good command of MS Office applications including MS Word, MS Excel and MS PowerPoint
  • Customer oriented, good analytical, communication and leadership skills
  • High level of energy, motivation, drive and quality initiative
  • Willing to work independently, under pressure and 24-hour shift duties 
Employment TypeFull-time
Career LevelIntermediate (3-6 years)
Education LevelHigher Diploma / Associate Degree
LanguageEnglish, Cantonese, Mandarin (Putonghua)
DHLSupply Chain, Logistics and Freight Forwarding

DHL Express (HK) Ltd. Level 26, Tower 1, Enterprise Square Five, 38 Wang Chiu Road, Kowloon Bay, Kowloon, Hong Kong

directions_walk17 mins walk from Kowloon Bay Station