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Customs Clearance Broker

Intermediate (3-6 years)


Technical Skills

  • Customer Service
  • Invoicing
  • Microsoft Excel
  • Microsoft Powerpoint
  • Microsoft Word
  • Typing

Job Description

Customs Clearance Broker

Reporting to Customs Clearance Supervisor, you will be responsible for:

  • Reviewing flight manifest data for any sensitive inbound/ outbound shipments and transshipments
  • Finalizing flight manifests for customs declaration of inbound/ outbound shipments and transshipments
  • Monitoring the customs clearance status and liaison with Customs & Airlines to expedite flight pre-clearance with supporting documents
  • Assembling supporting documents, e.g. license, permit and lodge e-manifest to the Government for in/outbound hub flights
  • Updating system with duty charges to create IAS invoice and submitting inbound/ outbound manifest data to respective airlines
  • Performing the above tasks in accordance to DHL performance standards, the regulatory requirements and the instructions of customs in a timely manner


  • Diploma holder or equivalent
  • Minimum 3 years’ work experience, preferably in airport, airlines, express, international transportation, freight forwarding
  • Experience in customs clearance matter, license, and permit handling is an advantage
  • Good customer services, analytical, communication and inter-personal skills
  • Fluent spoken and written English and Cantonese, Putonghua is preferred
  • Proficient in PC skills, including hands-on application of MS office such as MS Word, Excel and PowerPoint with typing speed of 30 wpm
  • Willing to work on 24-hour shift duties
Employment TypeFull-time
Career LevelIntermediate (3-6 years)
Education LevelHigher Diploma / Associate Degree
LanguageEnglish, Cantonese, Mandarin (Putonghua)
DHLSupply Chain, Logistics and Freight Forwarding

DHL Express (HK) Ltd. Level 26, Tower 1, Enterprise Square Five, 38 Wang Chiu Road, Kowloon Bay, Kowloon, Hong Kong

directions_walk17 mins walk from Kowloon Bay Station