Asia Pacific Network Control Centre Duty Manager

Senior (6-10 years)

Technical Skills

  • Adobe Air

Job Description

Asia Pacific Network Control Centre Duty Manager

The Asia Pacific Network Control Centre (APNCC) combines the day-to-day air linehaul network management into an integrated daily control, monitoring and management structure for the DHL operational platform. It operates 7 x 24 to provide functional direction and leadership to the Network Control Group in countries and the Hubs & Gateways regionally and acts as the primary interface on linehaul performance (both service & cost) with the linehaul providers (airlines) and with the Aviation commercial group management team. It also monitors the linehaul to and from other regions, where DHL owned or controlled aircraft are used.

Reporting to Director, Regional APNCC Asia Pacific, the incumbent acts the central network control co-ordination with the following responsibilities -

  • Acts as the first point of contact for all enquiries relating to the air network operations in routine mode
  • Informs all concerned parties and management on network events
  • Attends to any contingency situations / variations of network status and draws up ad-hoc contingency solutions
  • Monitors the daily operational activities of the Asia Pacific air network
  • Maximizes Asia Pacific aircraft fleet (both owned and leased0 while minimizes usage of Commercial Air Linehaul (CAL) flights and achieves the regional performance targets
  • Makes decisions to optimize the operations and maintains performance
  • Requirements:

    • Bachelor degree or equivalent
    • 7-10 years' experience in an international service related environment, in which 3 years in an aviation network environment
    • Good knowledge and understanding of air transport network
    • Strong negotiation, analytical, problem solving, reasoning and decision making skills
    • Resilient to high stress levels
    • Clear and concise written and spoken English
    • Willing to work on 24-hour shift duty
Employment TypeFull-time
Career LevelSenior (6-10 years)
Education LevelBachelor
DHLSupply Chain, Logistics and Freight Forwarding

DHL Express (HK) Ltd. Level 26, Tower 1, Enterprise Square Five, 38 Wang Chiu Road, Kowloon Bay, Kowloon, Hong Kong

directions_walk17 mins walk from Kowloon Bay Station