Customer Service&Sales Support Officer– English/French/Spanish/Italian/German/Polish/Dutch(Part Time)

DGS Group
Part Time
Junior (less than 3 years)
Non-specified
English, French, Italian, Spanish

Job Description

Customer Service&Sales Support Officer– English/French/Spanish/Italian/German/Polish/Dutch(Part Time)

Location: Lai Chi Kok

Job Responsibilities:

  • Provide customer services to customers buying online
  • Use phone, instant messaging and email to provide fast response to customer enquiries on products, order status and after sales services
  • Manage order processing cycle with other departments
  • Helping customers in the online buying journey
  • Helping customers to resolve any post-sales issues
     

Job Requirements:

  • Experience in managing and operating eBay store and day to day online retail operations
  • Excellent customer services experience using phone, instant messaging and email
  • Must be proficient in written and verbal English with an additional language of English or French / Spanish / Italian plus English
  • Photographic, Mobile Phone and / or Tablet PC Knowledge or experience is a benefit
  • Must have strong attention to details and customer focus
  • Able to work independently, autonomously & multi-tasking
  • Immediately available preferred
  • Fresh graduates will also be considered

** Candidates without HK working permit will NOT be considered.

Attractive remuneration package, commission and incentives are available for quality performance will be offered to the right candidates. Interested parties please send full resume with available date, present and expected salary to [email redacted, apply via Jobable]


Technical Skills

  • Customer Service
  • Order Processing
  • Sales