VP / AVP, Policy & Procedure, Business Operation & Support, CBG & WM

Intermediate (3-6 years)

Technical Skills

  • Compliance
  • Costing
  • Process Improvement
  • Product Development
  • Sales

Job Description

VP / AVP, Policy & Procedure, Business Operation & Support, CBG & WM

Location: Hong Kong

DBS. Living, Breathing Asia.

DBS is a leading financial services group in Asia, with over 280 branches across 18 markets. Headquartered and listed in Singapore, DBS has a growing presence in the three key Asian axes of growth: Greater China, Southeast Asia and South Asia. The bank's capital position, as well as "AA-" and "Aa1" credit ratings, is among the highest in Asia-Pacific. DBS has been recognised for its leadership in the region, having been named “Asia’s Best Bank” by The Banker, a member of the Financial Times group, and “Best Bank in Asia-Pacific” by Global Finance. The bank has also been named “Safest Bank in Asia” by Global Finance for seven consecutive years from 2009 to 2015.


  • Establish and manage policies & procedures for consumer banking products and processes under Consumer Banking Group
  • Support and co-ordinate with sales and product development teams for new products/services development in respect of workflow, forms design and compliance
  • Participate in major system projects including security & control, product operations and branch operations/services etc 
  • Provide operational advice and user requirements for system development
  • Lead process improvement initiatives for achieving cost saving, work efficiency and customer satisfaction.


  • Degree holder in Business Administration or related disciplines
  • Minimum 5 years of experience in banking or financial institutions, with supervisory management is preferred 
  • Solid exposure to banking operations and related regulations
  • A self-starter with strong analytical and planning skills
  • Strong commercial acumen with effective communication skills
  • Effective leadership skills
  • Excellent command of written and spoken English and Chinese

Apply Now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

We regret only shortlisted candidates will be notified.

Employment TypeFull-time
Career LevelIntermediate (3-6 years)
Education LevelBachelor
LanguageEnglish, Cantonese