Vice President, Sales Support, WM COO, CBG & WM

Intermediate (3-6 years)


Technical Skills

  • Anti Money Laundering (AML)
  • Audit
  • Client Onboarding
  • Know Your Customer (KYC)
  • Project Management
  • Sales
  • Team Management
  • Wealth Management

Job Description

Vice President, Sales Support, WM COO, CBG & WM

Location: Hong Kong

DBS. Living, Breathing Asia.


DBS is a leading financial services group in Asia, with over 280 branches across 18 markets. Headquartered and listed in Singapore, DBS has a growing presence in the three key Asian axes of growth: Greater China, Southeast Asia and South Asia. The bank's capital position, as well as "AA-" and "Aa1" credit ratings, is among the highest in Asia-Pacific. DBS has been recognised for its leadership in the region, having been named “Asia’s Best Bank” by The Banker, a member of the Financial Times group, and “Best Bank in Asia-Pacific” by Global Finance. The bank has also been named “Safest Bank in Asia” by Global Finance for eight consecutive years from 2009 to 2016.


  •          Lead and manage the Hong Kong Wealth Management (ie, Private Banking and Treasures Private Client) Sales Support team to provide support to the Front Office in serving Wealth clients.
  •         Act as liaison between Front Office, KYC/AML team, Operations, Policies and Procedures specialists, Credit and other teams to drive projects from end-to-end, facilitate issues resolution and monitor and report progress.
  •          Support the KYC/AML team by leading the planning, direction, problem resolution, analysis, and progress reporting for KYC Assessment and Account Documentation initiatives.
  •          Ensure that Wealth Management Front Office staff comply with regulatory requirements, bank policies and procedures, Delegation of Authority, and internal security requirements relevant to the Sales Support role.
  •         Work closely with the Platforms and Projects team to provide end-user support, and project management services.
  •          Follow-up and monitor Wealth Management Front Office transactions for review, completeness checks, approvals, and audit trials.
  •          Handle daily enquiries from Wealth Management Front Office related to procedure, policies, and operations.
  •          Prepare account opening documentation.
  •         Adhere to professional standards of behavior and conduct in dealing with customers and colleagues.


  •         Five or more years in providing Wealth Management sales support in banking or financial services or equivalent
  •          Three or more years of supervisory / team leadership and project management experience
  •         Understanding of client onboarding, KYC and account documentation
  •         Understanding of Wealth Management financial products, and processes in Front Office and Operations, and relevant regulatory requirements.
  •          Strong communication skills
  •          University graduate or equivalent.

Apply Now


We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.


We regret only shortlisted candidates will be notified.

Employment TypeFull-time
Career LevelIntermediate (3-6 years)
Education LevelBachelor
DBS BankFinancial Services, Retail and Commercial Banking

G/F, The Center, 99 Queen's Road Central, Central, Hong Kong

directions_walk8 mins walk from Central Station