DBS Bank

Senior Treasures Relationship Executive, Phone Banking, Customer Centre, Technology & Operations

DBS Bank
Full Time
Junior (less than 3 years)
Bachelor
English, Cantonese, Mandarin (Putonghua)

Job Description

Senior Treasures Relationship Executive, Phone Banking, Customer Centre, Technology & Operations

Location: Hong Kong

DBS. Living, Breathing Asia.

DBS is a leading financial services group in Asia, with over 280 branches across 18 markets. Headquartered and listed in Singapore, DBS has a growing presence in the three key Asian axes of growth: Greater China, Southeast Asia and South Asia. The bank's capital position, as well as "AA-" and "Aa1" credit ratings, is among the highest in Asia-Pacific. DBS has been recognised for its leadership in the region, having been named “Asia’s Best Bank” by The Banker, a member of the Financial Times group, and “Best Bank in Asia-Pacific” by Global Finance. The bank has also been named “Safest Bank in Asia” by Global Finance for seven consecutive years from 2009 to 2015.


Responsibilities  


  • Provide customer-focused service to call centre customers in placing securities trading orders, processing initial public offerings applications and handling enquiries on credit cards and consumer banking products
  • Ensure all operational and sales activities are in full compliance with both internal and external regulatory and compliance requirements
  • Participate in ad hoc tasks and projects as assigned

Requirements
 

  • Degree holder in any disciplines
  • Preferably with experience in call centre in banking or financial institutions, and     good knowledge of banking, credit cards and investment products
  • Qualified to carry out Investment regulated activities (Types 1 and 4) under Securities and Futures Ordinance (SFO)
  • Positive and customer-focused with excellent interpersonal skills
  • Able to work at flexible hours on weekends and public holidays
  • Good command of written and spoken English and Chinese, fluency in Putonghua is an advantage
  • Proficiency in Microsoft Office
  • Fresh graduate will be considered


 
Apply Now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

We regret only shortlisted candidates will be notified.


Technical Skills

  • Compliance
  • Futures
  • IPO
  • Sales