Senior Treasures Relationship Executive, Phone Banking, Customer Centre, Technology & Operations

DBS. Living, Breathing Asia.

DBS is a leading financial services group in Asia, with over 280 branches across 18 markets. Headquartered and listed in Singapore, DBS has a growing presence in the three key Asian axes of growth: Greater China, Southeast Asia and South Asia. The bank's capital position, as well as "AA-" and "Aa1" credit ratings, is among the highest in Asia-Pacific. DBS has been recognised for its leadership in the region, having been named “Asia’s Best Bank” by The Banker, a member of the Financial Times group, and “Best Bank in Asia-Pacific” by Global Finance. The bank has also been named “Safest Bank in Asia” by Global Finance for eight consecutive years from 2009 to 2016.

Responsibilities  

• Provide customer-focused service to call centre customers in placing securities trading orders, processing initial public offerings applications and handling enquiries on credit cards and consumer banking products

• Ensure all operational and sales activities are in full compliance with both internal and external regulatory and compliance requirements

• Participate in ad hoc tasks and projects as assigned

Requirements

• Post secondary or above, preferably degree holder in any disciplines

• Preferably with experience in call centre in banking or financial institutions, and good knowledge of banking, credit cards and investment products

• Qualified to carry out Investment regulated activities (Types 1 and 4) under Securities and Futures Ordinance (SFO)

• Customer-focused with excellent communication and interpersonal skills

• Able to work at flexible hours on weekends and public holidays

• Good command of written and spoken English and Chinese, fluency in Putonghua is an advantage

• Fresh graduate will be considered

 
Apply Now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

Please check out our recruitment video on https://youtu.be/T5hgCy-kIyc for more information. Kindly call our recruitment hotline at 2290 8719or submit an online application at www.dbs.com/hk/en/careers.

We regret only shortlisted candidates will be notified.