Senior Officer, Card Direct Sales Support, Cards & Unsecured Lending, CBG & WM

Intermediate (3-6 years)

Technical Skills

  • Compliance
  • Customer Service
  • HR
  • Marketing
  • Microsoft Excel
  • Microsoft Powerpoint
  • Microsoft Word
  • Recruiting
  • Sales

Job Description

Senior Officer, Card Direct Sales Support, Cards & Unsecured Lending, CBG & WM

Location: Hong Kong

DBS. Living, Breathing Asia.

DBS is a leading financial services group in Asia, with over 280 branches across 18 markets. Headquartered and listed in Singapore, DBS has a growing presence in the three key Asian axes of growth: Greater China, Southeast Asia and South Asia. The bank's capital position, as well as "AA-" and "Aa1" credit ratings, is among the highest in Asia-Pacific. DBS has been recognised for its leadership in the region, having been named “Asia’s Best Bank” by The Banker, a member of the Financial Times group, and “Best Bank in Asia-Pacific” by Global Finance. The bank has also been named “Safest Bank in Asia” by Global Finance for seven consecutive years from 2009 to 2015.


  • To develop, evaluate and enhance operation and control procedure for unsecured loan and credit card business to increase efficiency and effectiveness of daily operation.
  • To ensure sales activities and operation procedure are in complying with both internal and external regulations and policies.
  • Work closely with sales team to deliver quality of customer service. 
  • Assist to monitor sales team daily activities to ensure full compliance in both internal and external regulations and policies.
  • To deliver day-to-day clerical support to the team.  Prepare regular business reports, sales productivities report & MIS for management review.
  • Working with outsourcing recruitment agency / HR to ensure that HR Requirements of sales channels are effectively met.
  • Maintain stock of premium and marketing materials, assist in office administration.  


  • Minimum 3 years work experience, preferably in banking field. 
  • Good communication and interpersonal skills
  • Careful and detail minded
  • Organized and patient.
  • Good in written and spoken English & Chinese
  • Proficiency in Microsoft Word, Excel, PowerPoint & Chinese Word Processing.
  • Post secondary or above 

Apply Now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

We regret only shortlisted candidates will be notified.

Employment TypeFull-time
Career LevelIntermediate (3-6 years)
Education LevelNon-specified
LanguageEnglish, Cantonese