Senior Loan Relationship Officer / Loan Relationship Officer, Cards & Unsecured Lending, Consumer Banking Group



Technical Skills

  • Audit
  • Chinese Word Processing
  • Compliance
  • Customer Service
  • Internal Control
  • Microsoft Excel
  • Microsoft Powerpoint
  • Microsoft Word
  • Relationship Management
  • Sales

Job Description

Senior Loan Relationship Officer / Loan Relationship Officer, Cards & Unsecured Lending, Consumer Banking Group

Location: Hong Kong

DBS. Living, Breathing Asia.

DBS is a leading financial services group in Asia, with over 280 branches across 18 markets. Headquartered and listed in Singapore, DBS has a growing presence in the three key Asian axes of growth: Greater China, Southeast Asia and South Asia. The bank's capital position, as well as "AA-" and "Aa1" credit ratings, is among the highest in Asia-Pacific. DBS has been recognised for its leadership in the region, having been named “Asia’s Best Bank” by The Banker, a member of the Financial Times group, and “Best Bank in Asia-Pacific” by Global Finance. The bank has also been named “Safest Bank in Asia” by Global Finance for eight consecutive years from 2009 to 2016.


  • Perform administrative / operation support and handle unsecured loan applications at Loan Centre, including loan application, data input, documentation verification, loan confirmation and disbursement.
  • Cross selling to Loan Centre customers and assist Loan Centre Manager to achieve the pre-assigned sales targets.
  • Assist Loan Centre Manager in the implementation of various localized promotion activities.
  • Ensure smooth operation workflow from application to loan disbursement in Loan Centre.
  • Provide customer service at Loan Centre.
  • Comply with the Bank’s policies and procedures that are devised based on applicable regulatory and internal control requirements.
  • Provide constructive feedback to Loan Centre Manager to improve the Loan Centre operation efficiency.


  • Secondary Education (HKCEE/DSE) holder or equivalent
  • Minimum 2 years of relevant experience in banking or financial institutions
  • Customer-focused, with excellent communication and interpersonal skills
  • Self-starter, well organized and detail-oriented
  • Good command of written and spoken English and Chinese
  • Proficiency in Microsoft Office and Chinese Word Processing
  • Fresh Graduates are welcome

Apply Now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

We regret only shortlisted candidates will be notified.

Employment TypeFull-time
Education LevelLower Secondary to Bachelor
LanguageEnglish, Cantonese