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Manager - Policy & Procedure



Job Description

Manager - Policy & Procedure

Location: Hong Kong

DBS. Living, Breathing Asia.

DBS is a leading financial services group in Asia, with over 280 branches across 18 markets. Headquartered and listed in Singapore, DBS has a growing presence in the three key Asian axes of growth: Greater China, Southeast Asia and South Asia. The bank's capital position, as well as "AA-" and "Aa1" credit ratings, is among the highest in Asia-Pacific. DBS has been recognised for its leadership in the region, having been named “Asia’s Best Bank” by The Banker, a member of the Financial Times group, and “Best Bank in Asia-Pacific” by Global Finance. The bank has also been named “Safest Bank in Asia” by Global Finance for eight consecutive years from 2009 to 2016.


-    Establishes customer relationships, knows the customer and gains their confidence and trust

-    Adopts a “customer first” mindset and constantly strives to find differentiated solutions to exceed customer expectations. 

-    Self-starter and prepared to move outside of comfort zone with tenacity to succeed

-    Take accountability towards achieving outcomes

-    Gathers and analyses information to support decision making and issue resolution

-    Demonstrates strong working relationship to capitalize on ideas and resources for mutual benefit and promotes team effectiveness and collegiality

-    Understands and follow defined principles and guidelines for managing/ mitigating business risks, proactively manages risk and appropriate controls in respective area of responsibility 


-          Good command of English and Cantonese

-          PC knowledge

-          Strong field knowledge in banking & branch operations and related regulations

-          Effective planning and organized

-          Decisive, analytical & methodical

-          Able to work independently and under pressure 

Apply Now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

We regret only shortlisted candidates will be notified.

Employment TypeFull-time
Education LevelNon-specified
LanguageEnglish, Cantonese