DBS Bank

Loan Relationship Officer, Cards & Unsecured Lending, Consumer Banking Group & Wealth Management

DBS Bank
Full Time
Junior (less than 3 years)
English, Cantonese

Job Description

Loan Relationship Officer, Cards & Unsecured Lending, Consumer Banking Group & Wealth Management

Location: Hong Kong

DBS. Living, Breathing Asia.

DBS is a leading financial services group in Asia, with over 280 branches across 18 markets. Headquartered and listed in Singapore, DBS has a growing presence in the three key Asian axes of growth: Greater China, Southeast Asia and South Asia. The bank's capital position, as well as "AA-" and "Aa1" credit ratings, is among the highest in Asia-Pacific. DBS has been recognised for its leadership in the region, having been named “Asia’s Best Bank” by The Banker, a member of the Financial Times group, and “Best Bank in Asia-Pacific” by Global Finance. The bank has also been named “Safest Bank in Asia” by Global Finance for seven consecutive years from 2009 to 2015.


Handle unsecured loan applications at Loan Centre, including loan application, data input, documentation verification, loan confirmation and disbursement 

Identify opportunities proactively and cross-sell to Loan Centre customers to exceed customer expectations 

Assist the Loan Centre Manager in the implementation of localized promotion activities 

Monitor the end-to-end process from application to loan disbursement, and ensure the provision of  customer-focused service to enhance customer experience 

Ensure full compliance with both internal and external regulatory and compliance requirements 

Provide general administrative and operational support, and contribute proactively to the improvement of operational efficiency and effectiveness


Degree holder in related disciplines 

Minimum 2 years of relevant experience in banking or financial institutions 

Customer-focused, with excellent communication and interpersonal skills 

Self-starter, well organized and detail-oriented 

Good command of written and spoken English and Chinese 

Proficiency in Microsoft Office and Chinese Word Processing

Apply Now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

We regret only shortlisted candidates will be notified.

Technical Skills

  • Chinese Word Processing
  • Compliance
  • Customer Service
  • Microsoft Excel
  • Microsoft Powerpoint
  • Microsoft Word
  • Relationship Management