Direct Sales Supervisor, Cards & Unsecured Lending, CBG & WM


Technical Skills

  • Compliance
  • Customer Service
  • Sales
  • Sales Management

Job Description

Direct Sales Supervisor, Cards & Unsecured Lending, CBG & WM

Location: Hong Kong

DBS. Living, Breathing Asia.

DBS is a leading financial services group in Asia, with over 280 branches across 18 markets. Headquartered and listed in Singapore, DBS has a growing presence in the three key Asian axes of growth: Greater China, Southeast Asia and South Asia. The bank's capital position, as well as "AA-" and "Aa1" credit ratings, is among the highest in Asia-Pacific. DBS has been recognised for its leadership in the region, having been named “Asia’s Best Bank” by The Banker, a member of the Financial Times group, and “Best Bank in Asia-Pacific” by Global Finance. The bank has also been named “Safest Bank in Asia” by Global Finance for seven consecutive years from 2009 to 2015.


  • To achieve the assigned sales target through proactive customer solicitation and development of relevant business channels and referral network.
  • Lead a team of commissioned direct sales to acquire cards & unsecured loan business proactively through direct & indirect sales activities.
  • Ensure superior customer service delivery and efficient end-to-end process
  • Ensure full compliance with internal and external regulatory requirements.
  • Build trust and morale among team members; develop and coach individual staff; supervise staff performance and ensure sales discipline; motivate and support sales staff to achieve business targets.


  • Intensive sales and sales management working experience in the same field.
  • Awareness of market trends and competitive activities of cards & unsecured loan business. Have sound knowledge various products offered of competitors and their strength and weaknesses.
  • Able to facilitate the development of the team by providing constructive feedback, coaching and support to team members. • Understand and analyses customers to identify new opportunities and generate insights for developing the right business solution.
  • Post Secondary Education

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We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

We regret only shortlisted candidates will be notified.

Employment TypeFull-time
Education LevelNon-specified