DBS Bank

Customer Service Ambassador, Treasures & Distribution, Consumer Banking Group

DBS Bank
Full Time
Junior (less than 3 years)
English, Cantonese, Mandarin (Putonghua)

Job Description

Customer Service Ambassador, Treasures & Distribution, Consumer Banking Group

Location: Hong Kong

DBS. Living, Breathing Asia.


DBS is a leading financial services group in Asia, with over 280 branches across 18 markets. Headquartered and listed in Singapore, DBS has a growing presence in the three key Asian axes of growth: Greater China, Southeast Asia and South Asia. The bank's capital position, as well as "AA-" and "Aa1" credit ratings, is among the highest in Asia-Pacific. DBS has been recognised for its leadership in the region, having been named “Asia’s Best Bank” by The Banker, a member of the Financial Times group, and “Best Bank in Asia-Pacific” by Global Finance. The bank has also been named “Safest Bank in Asia” by Global Finance for seven consecutive years from 2009 to 2015.


  • Perform teller duties in branch, including to handle counter transactions in cash, cheque and foreign exchange
  • Provide efficient and customer-focused service to meet customers' needs and exceed expectations
  • Identify cross-selling opportunities proactively and make referrals to sales staff to promote banking products and offer differentiated banking solutions


  • Degree holder is preferred
  • Minimum 1 year of teller experience in banking operations or customer service area in Consumer Banking
  • Good understanding of branch operations, banking products and services is  an advantage
  • Customer-focused and a good team player
  • Good command of written and spoken English and Chinese, fluency in Putonghua is an advantage


Apply Now


We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.


We regret only shortlisted candidates will be notified.


Technical Skills

  • Customer Service
  • FX
  • Microsoft Exchange Server
  • Sales