AVP, Customer Management, Consumer Bkg Grp & Wealth Mgt

Lead (more than 10 years)

Technical Skills

  • CRM
  • Financial Advising
  • Marketing
  • Project Management
  • Team Management

Job Description

AVP, Customer Management, Consumer Bkg Grp & Wealth Mgt

Location: Hong Kong

DBS. Living, Breathing Asia.

DBS is a leading financial services group in Asia, with over 280 branches across 18 markets. Headquartered and listed in Singapore, DBS has a growing presence in the three key Asian axes of growth: Greater China, Southeast Asia and South Asia. The bank's capital position, as well as "AA-" and "Aa1" credit ratings, is among the highest in Asia-Pacific. DBS has been recognised for its leadership in the region, having been named “Asia’s Best Bank” by The Banker, a member of the Financial Times group, and “Best Bank in Asia-Pacific” by Global Finance. The bank has also been named “Safest Bank in Asia” by Global Finance for seven consecutive years from 2009 to 2015.


  • Assist management to formulate effective loyalty and retention strategies for all customer segments in order to meet assigned KPIs.
  • Collaborate with different business units and channels for effective campaign implementation
  • Devise action plans to deepen customer relationship and generate higher revenue
  • Provide strategic and analytical support to facilitate effective measures of campaign performance


  • Degree holder in Business Administration, Marketing or related disciplines
  • Minimum 10 years of marketing experience, preferably in segment marketing in financial institutions
  • Sound knowledge of banking related services, financial advisory rules and regulations
  • Strong analytical, organization and project management skills
  • A good team player with strong business acumen, good people management and communication skills
  • Good command of both written and spoken English and Chinese

Apply Now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

We regret only shortlisted candidates will be notified.

Employment TypeFull-time
Career LevelLead (more than 10 years)
Education LevelBachelor
LanguageEnglish, Cantonese