Dairy Farm International

Senior Engineer (Network), Information Technology

Dairy Farm International
Full Time
Intermediate (3-6 years)
Higher Diploma / Foundation Year / Associate Degree
English, Cantonese

Job Description

Senior Engineer (Network), Information Technology

Location: Quarry Bay 鰂魚涌

Dairy Farm is a leading pan-Asian retailer operating over 6,400 outlets, and employing over 170,000 people across 11 countries. Dairy Farm’s total annual sales exceeded US$13 billion and has a customer base of over 1 billion consumers across its highly diversified businesses. The Group operates supermarkets, health and beauty stores, convenience stores, home furnishings stores and restaurants under well known brands ranging from Wellcome and Mannings, to 7-Eleven, and IKEA. With such a broad offering and wide geographic reach, we welcome applications from candidates with a passion for retail, and a pioneering spirit to join our expanding team.

Senior Engineer (Network), Information Technology

The Job

  • Provide regular technical support, investigate and resolve complex service request and incident to meet service level agreement as required by the business
  • Perform effective and timely upgrades, builds, and migration according to build documents
  • Install software to manage networks/firewalls/proxies for production, development, and disaster recovery environments
  • Protect network equipment from unauthorized access and accidental loss by implementing and enforcing appropriate backup strategies and data security procedures
  • Performs tuning to improve the efficiency and maximize the availability of network environments
  • Conducts tests in standard DRP exercises
  • Creates and administer the monitoring and automation of administrative tasks
  • Provides emergency on-site support and coordination as required to geographical supported locations in accordance with service level agreements
  • Prepares administration instructions for network equipment and related admin/monitoring software
    Assists and mentors junior engineers, as required

The Person

  • Higher Diploma or above in Computer Science, information Technology, business or related subjects
  • 5 years of relevant experience related to business with good knowledge on computer hardware, systems, and software applications
  • Strong troubleshooting skills
  • Strong problem solving ability with good communication & interpersonal skill
  • Customer-oriented; can work independently
  • Fluency in spoken and written English and Chinese

Technical Skills

  • Network Security
  • Technical Support