Project Manager, Operations Design & Development

Senior (6-10 years)

Technical Skills

  • Audit
  • Business Analytics
  • Feasibility Studies
  • Project Management
  • Project Planning
  • Sourcing
  • Team Management
  • User Acceptance Testing

Job Description

Project Manager, Operations Design & Development

Reporting to the Team Head of Operations Design and Development, you will be responsible for managing projects in various areas and of different natures to meet project timeframe and budget and user expectation. In addition, you will provide business analysis and consulting services to users and project teams as a solution architect and deliver quality project documentation.

Main Responsibilities:

  • Support and provide advice in feasibility study / solution sourcing.
  • Manage projects: identify and coordinate stakeholders, arrange kick-off meeting, prepare project plans, plan resources, follow up and review project tasks and milestones to ensure that project progress is meeting the project plan. Escalate project issues to the Team Head / Department Head.
  • Manage the user requirement acquisition process, prepare and obtain user sign-offs for user requirement documentation.
  • Assisting the Team Head in advising and reviewing user requirements and play a solution architect’s role.
  • Develop UAT plan and assist users in UAT and project implementation. Arrange UAT environment setup with ITD and manage the UAT process.
  • Develop in-scope procedure manuals and forms.
  • Support production migration/verification, post implementation review and production problem solving.
  • Assist department / team head to formulate recommendations on the adoption and deployment of new technology, applications, management system, and improvement initiatives.
  • Support users in enhancing / proactively enhance work quality and operation efficiency.
  • Keep abreast of relevant latest regulatory requirements, industry initiatives, requirements and protocols, and relevant technology and solutions in best effort.
  • Follow relevant policies, procedures and guidelines in performing the above responsibilities, and support Team Head / Department Head in ad hoc assignments.


  • A university graduate preferably in Management / Finance / IT / Industrial Engineering
  • At least 7 years’ (shorter experience will also be considered) relevant experience in banking industry / consulting firms with practical experience in loans, general insurance is definite an advantage.
  • Strong project management, people management, influencing and analytical skills
  • Good knowledge in banking products and services
  • Team player, good interpersonal and communication skills
  • Innovative, able to work under pressure
  • Good command of spoken and written English and Chinese 

Please note that only shortlisted candidates will be notified. 

Employment TypeFull-time
Career LevelSenior (6-10 years)
Education LevelBachelor
LanguageEnglish, Cantonese
Dah Sing Financial GroupFinancial Services, Retail and Commercial Banking

Shop A, G / F, Worldwide House, 19 Des Voeux Road Central

directions_walk1 mins walk from Central Station