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Assistant Customer Service Officer (Account Opening)

Core Pacific Yamaichi

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Assistant Customer Service Officer (Account Opening)



Technical Skills

  • Anti Money Laundering (AML)
  • Client Onboarding
  • Customer Service
  • Due Diligence
  • Filing
  • Know Your Customer (KYC)
  • Microsoft Excel
  • Microsoft Word

Job Description

Assistant Customer Service Officer (Account Opening)

Location: Wanchai


  • Perform client onboarding review, KYC and AML checking.
  • Perform client due diligence and prepare information required for CRS and FATCA reporting.
  • Ensure client account documentations comply with internal guidelines and regulatory requirement.
  • Perform client account maintenance and ensure information is accurately and timely updated, reviewed and documented.
  • Prepare reports for management review.
  • Perform document filing and scanning.
  • Coordinate with internal and external parties for smooth services delivery.
  • Participate in UAT and ad hoc projects.


  • High Diploma / Degree holder major in business related disciplines.
  • Holder of SFC license RA 1 & RA 2 license are preferred (but not necessary)
  • Have basic knowledge with financial products, KYC and AML.
  • Self-motivated, hardworking and ability to work under pressure.
  • Good command of spoken and written Chinese and English, including Mandarin.
  • Proficiency in MS Word and Excel.
  • Fresh Graduate will also be considered; Candidate with more experience will be considered as Customer Service Officer (Account Opening)

We offer 5 days work, good career prospects & competitive remuneration packages to the right candidate. If you welcome the challenge of working in a fast-paced and dynamic environment, please send your application with availability, present and expected packages in MS Word format to:

The Human Resources Department
Core Pacific - Yamaichi International (H.K.) Limited
11th Floor, China Resources Building,
26 Harbour Road, Wanchai, Hong Kong
E-mail: [email redacted, apply via Jobable] or Fax No. 2918-1202

Personal data collected will be used for recruitment purpose only.

Employment TypeFull-time
Education LevelHigher Diploma / Associate Degree
LanguageEnglish, Cantonese, Mandarin (Putonghua)