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Job Description

Technical Support Engineer

Location: North Point

As the leading financial advisory firm in Hong Kong, Convoy upholds its core values of Passion, Integrity and Professionalism in providing the best advices and service to help customers investing in their future.

We are looking for high calibre candidates to share our vision and venture our success.

Responsibilities:

  • Perform support and administration of Microsoft Windows Environment
  • Resolve windows incidents and problems and liaise with vendor as necessary
  • Provide 1st tier technical support to corporate staff and consultants
  • Install, troubleshoot and solve PC related issues
  • Follow-up on user purchase and services subscription request
  • Participate in office projects, coordinate with internal departments on the technical deliverables, and report project status to Manager
  • Handle IT inventory, documentation and procedure update

Requirements:

  • Higher Diploma or above in Computer Science, Information Technology or related disciplines
  • Minimum 2 years’ relevant experience in technical, project or infrastructure support
  • Experience in Microsoft Windows configuration, Desktop Administration, Microsoft Office Suite. Microsoft Windows servers, Microsoft SQL server, MS Azure will be advantage.
  • Experience in supporting firewall, proxy server, VPN will be advantage
  • Able to effectively manage multiple tasks occurring simultaneously
  • Responsible, good problem-solving, analytical, self-motivated, eager to learn and service-oriented.
  • Good communication and interpersonal skills. Able to work independently and being a good team player.
  • Proficiency in spoken and written English and Chinese (Cantonese & Mandarin)

We offer competitive remuneration including career prospects to the right candidate. Interested parties please send detailed resume with availability, current and expected salaries to Human Resources Department, Convoy Global Holdings Limited, 39/F @CONVOY, 169 Electric Road, North Point, Hong Kong or by clicking the Apply Now and upload your CV and cover letter.

(All applications will be treated in strict confidence and used for recruitment purpose within Convoy Global Holdings Limited only) 

Employment TypeFull-time
Education LevelHigher Diploma / Associate Degree
LanguageEnglish, Cantonese, Mandarin (Putonghua)
ConvoyFinancial Services, Retail and Commercial Banking

39/F, @CONVOY, 169 Electric Road, North Point, Hong Kong

directions_walk8 mins walk from Fortress Hill Station