You may also like

IT Support (Retail)

Chandler Macleod
  • Find out more about the job
  • Find out more about the job

IT Technical Support Lead

  • Find out more about the job
  • Find out more about the job

IT Systems Administrator

  • Find out more about the job
  • Find out more about the job

Assistant Engineer-Service Support Center

Wharf T&T
  • Find out more about the job
  • Find out more about the job

Senior Application Support Analyst

  • Agile
  • Big Data
  • +4 skills
  • +5 skills

Senior/ IT Officer (System Support) / Project Officer

Intermediate (3-6 years)


Technical Skills

  • Bloomberg
  • Business Analytics
  • Costing
  • Management Reporting
  • Market Data
  • Microsoft Excel
  • Microsoft Powerpoint
  • Microsoft SQL Server
  • Order Fulfillment
  • Project Management
  • Settlements
  • SQL
  • Technical Support
  • Trading Systems
  • Training
  • VBA

Job Description

Senior/ IT Officer (System Support) / Project Officer

Location: Central

As a rapidly growing financial institution, Convoy Group strives to provide the best in class, multifaceted financial services for our customers.

We are looking for high caliber candidates to share our vision and venture our success.  


  • Assist IT Manager in delivery of work done on time in high quality fulfilling professional standard at minimum cost and in a safe manner
  • Work proactively to resolve real-time trading issues
  • Prepare management reports to management to monitor business performance
  • Handle system implementation and involve in related activities from tag testing, program set-up, installation, training and maintenance
  • Provide 1st level of technical support to end users, such as call/email inquiries, remote support, on-site trouble shooting, and handling failure of devices
  • Collaborate with clients, site contacts, vendors and in-house cross functional teams for smooth process in system deployment and order fulfillment
  • Perform any IT related tasks assigned by the Managers


  • Higher Diploma or above in Computer Science / Information Technology or related discipline, university degree preferred
  • Minimum 3 years relevant working experience in Financial Institution preferred
  • Experience in supporting BSS trading system / Settlement system / Market data system / Bloomberg will be an advantage
  • Hands-on experience in MS SQL Server, Oracle DBMS and RDBMS, VBA
  • Hands-on knowledge in all Microsoft Office products, especially Excel (macro) and PowerPoint
  • User requirement collection, business analysis, project management experience
  • Excellent teamwork, self-motivated, communication skill, analytical, problem-solving and willing to work under pressure
  • Proficiency in written and spoken Cantonese, English and Mandarin
  • Immediate availability will be an advantage

We offer competitive remuneration including career prospects to the right candidate. Interested parties please send detailed resume with availability, current and expected salaries to Human Resources Department, Convoy Global Holdings Limited, 39/F @CONVOY, 169 Electric Road, North Point, Hong Kong or by clicking Apply Now and upload your CV and cover letter. 

(All applications will be treated in strict confidence and used for recruitment purpose within Convoy Global Holdings Limited only) 

Employment TypeFull-time
Career LevelIntermediate (3-6 years)
Education LevelHigher Diploma / Associate Degree
LanguageEnglish, Cantonese, Mandarin (Putonghua)
ConvoyFinancial Services, Retail and Commercial Banking

39/F, @CONVOY, 169 Electric Road, North Point, Hong Kong

directions_walk8 mins walk from Fortress Hill Station