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Business Process Manager

Senior (6-10 years)


Technical Skills

  • Analytics
  • Microsoft Excel
  • Microsoft Visio
  • Process Improvement
  • Project Planning
  • Quality Control
  • Six Sigma

Job Description

Business Process Manager

Location: North Point

As the leading financial advisory firm in Hong Kong, Convoy upholds its core values of Passion, Integrity and Professionalism in providing the best advices and service to help customers investing in their future.

Due to our business expansion, we are looking for high calibre candidates to share our vision and venture our success


  • Handling end-to-end business process review (including front line and back office), pin point problem solving, work flow re-engineering, as well as implementation of business process improvement solutions (both process and system)
  • Working closely across the organization with different teams to understand the current work processes, measure existing process and metrics, provide analysis of the process
  • Help redesign, simplify and improve the work processes of the organization
  • Evaluating, executing and monitoring business processes in order to achieve organization goals
  • Involve in various company-wide projects, leading cross-functional team from developing business process requirements to delivering results
  • Involve in company-wide lean operations program to improve the overall ability of the company to achieve its business goals and objectives 


  • University degree in Business, Engineering or Quality related discipline is preferred
  • Qualification in Process/Quality Management such as Lean Six Sigma black belt or green belt trained, PMP/PRINCE certificate holder preferred but not mandatory
  • Minimum 8-10 years operations, business process and/or Lean Six Sigma work experience, preferably from large insurance companies or financial institutions
  • Experience in back office operation is highly preferred
  • Solid project planning and management skills
  • Excellent communication and interpersonal skills dealing with different level of stakeholders
  • Self-motivated with people focus, enjoy connecting people and result driven
  • Able to establish value proposition and make professional business presentation
  • Well command of computer skills (e.g. ppt, excel, visio)
  • Mature individual with flexible mindset and ability to work under pressure to meet the set objectives
  • Good command of both written and spoken English & Chinese

We offer competitive remuneration including career prospects to the right candidate. Interested parties please send detail resume with availability, current and expected salary to Human Resources Department, Convoy Global Holdings Limited, 39/F @CONVOY, 169 Electric Road, North Point, Hong Kong or by clicking Apply Now and upload your CV and cover letter.

(All applications will be treated in strict confidence and used for recruitment purpose within Convoy Global Holdings Limited only) 

Employment TypeFull-time
Career LevelSenior (6-10 years)
Education LevelBachelor
LanguageEnglish, Cantonese