System Support (Software Product)

Computer And Technologies Solutions
Full Time
Junior (less than 3 years)
Higher Diploma / Foundation Year / Associate Degree
English, Cantonese, Mandarin (Putonghua)

Job Description

System Support (Software Product)

Location: Pokfulam

Roles and Responsibilities

  • Handle customers' technical questions on our business application software products
  • Troubleshoot and reproduce software issues, identify the root causes, then work closely with development team to resolve the issues.
  • Deliver services such as troubleshooting, system testing, product installation, configuration, consultation, conduct end user application training & relevant documentations for our solution products


  • Fresh Graduate with Diploma or Degree in Computer Science or equivalent
  • Good knowledge in Win7 / Win8 / Win 10, Windows Server, MSSQL DB and SQL programming;
  • Knowledge in HTML, .NET, MS Reporting Services, IIS Web Application is an advantage;
  • Good communication skills to both technical and non-technical users, either in person, in writing, or on telephone;
  • Good command in Cantonese, English and Putonghua

As a caring company, staff development is one of our top priorities. We offer attractive remuneration packages with a wide range of fringe benefits include medical & dental insurance, education allowance, performance bonus and excellent career prospect to the right candidate. We also offer on-the-job training and specialized training programme to uplift the potential of our staff. 

Interested parties please send your detailed resume with current and expected salary by email to  [email redacted, apply via Jobable] or by mail to "Human Resources Department, Computer And Technologies Solutions Limited, Level 10, Cyberport 2, 100 Cyberport Road, HK". Please quote the employer reference number in the application. 

In order to explore more about our growth initiatives and other job opportunities, please visit our website .

All personal data collected will be kept in strict confidence and would only be used for recruitment purpose.

Technical Skills

  • .NET
  • Apache DB
  • HTML
  • SQL
  • Training