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Technical Support Engineer

Full-time
Intermediate (3-6 years)

Posted 

Technical Skills

  • Android
  • Data Centre
  • iOS
  • Microsoft Access
  • Microsoft Exchange Server
  • Training

Job Description

Technical Support Engineer

Duties:

  • Support End-Users and answer user enquiries
  • Handle the user enquiry, support face to face
  • Provide second-level Microsoft Exchange or O365, iOS, Android, business productivity tools consulting and support
  • Provide second-level daily support on both desktop hardware & software problems
  • Provide IT support to multiple clients and sites, when required
  • Installation of new mobile device, MFP, PC hardware and software
  • Re-configuration of PC HW, MFP and SW due to office relocation
  • Support Data Center Operation including experience rack and mount the servers whenever required
  • Provide VPN client and network access support
  • Support and maintenance of Microsoft Server and Network Support
  • Provide support on level 2 windows servers and basic networks
  • Assisting users by providing training and clarification of problems on critical issue
  • Provide BCP support, IT product evaluation and PC image build
  • Support VIP whenever required

Responsibilities:

  • Diploma or above in Information Technology
  • Minimum 3 years Desktop support and minimum 1-year DC Operations support
  • Customer-oriented
  • Good communication skill in spoken English and Chinese
  • Willing to support multiple clients at various sites when necessary



If interested in the above post, please send full resume with academic background, work history, current and expected salary via [email redacted, apply via Jobable]

For more job opportunity, please visit our website: www.clts.com

The personal information collected is strictly for recruitment purpose only.

Employment TypeFull-time
Career LevelIntermediate (3-6 years)
Education LevelHigher Diploma / Associate Degree
LanguageEnglish, Cantonese
CL Technical ServicesInformation Technology

Unit 1607, 16/F, Kodak House II, 39 Healthy Street East, North Point, Hong Kong

directions_walk9 mins walk from Tai Koo Station