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Customer Service Officer (HK Island, IT company)

CL Technical Services

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Customer Service Officer (HK Island, IT company)

Full-time

Posted 

Technical Skills

  • Customer Service
  • Sales
  • Technical Support

Job Description

Customer Service Officer (HK Island, IT company)

Duties:

  • Maintain the service desk calls and email enquiries
  • Provide 1st level technical support to customers
  • Manage escalated issues and route to appropriate team for resolution
  • Provide professional after-sales services to customers
  • Prepare regular reports and perform routine administrative works


Requirements:

  • Diploma or above in IT or related subjects
  • At least 1 year customer service / helpdesk experience
  • Strong interpersonal skills and customer service oriented
  • Independent, able to work under pressure
  • Good command of spoken and written Chinese (Cantonese) and English



If interested in the above post, please send full resume with academic background, work history, current and expected salary via [email redacted, apply via Jobable]

For more job opportunity, please visit our website: www.clts.com

The personal information collected is strictly for recruitment purpose only.

Employment TypeFull-time
Education LevelHigher Diploma / Associate Degree
LanguageEnglish, Cantonese
CL Technical ServicesInformation Technology

Unit 1607, 16/F, Kodak House II, 39 Healthy Street East, North Point, Hong Kong

directions_walk9 mins walk from Tai Koo Station