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Operational Risk Senior Analyst

Intermediate (3-6 years)


Technical Skills

  • Audit
  • Inventory Management
  • Negotiation
  • Process Improvement

Job Description

Operational Risk Senior Analyst

Location: APAC-HKG-Hong Kong-Hong Kong

Operational Risk Sr Analyst

  • To maintain effective control oversight of Hong Kong MSS Operations function
  • Partner with operations colleagues to ensure risks and controls are working efficiently
  • Monitor their timely resolution
  • Review manager risk and control assessments and internal audit results to highlight risk trends/control exceptions
  • Institute systematic follow-ups and progress tracking
  • Partner with operations colleagues to define/document end-to-end risks, controls, and measurable metrics
  • Execute test reviews and risk mitigation plans on an agreed frequency for the process inventory, document discussions and follow through on agreed actions
  • Interpret operational parameters and prepare reports to brief operations management
  • Liaise with regional audit, risk and control teams, to monitor and report their findings, and timely remediation of gaps Partner with control colleagues from other regions to foster consistency in Asia operations practices
  • Champion and participate in process improvement initiatives



  • 5-6 years cross-function experience in operations, preferable MSS operations
  • Business presentations to management, preferred
  • Appreciation of policies in general


  • Good inter-personal and negotiation skills
  • Able to interpret/apply policies to banking processes
  • Good communication skill (English) - able to write in clear/concise language
  • Pro-active risk identification and solution orientation


  • Graduation/Bachelor’s Degree


  • Self-motivated with good written and verbal communication skills
  • Able to pay attention to details


Employment TypeFull-time
Career LevelIntermediate (3-6 years)
Education LevelBachelor
CitibankFinancial Services, Retail and Commercial Banking

50/F, Champion Tower 3 Garden Road Central, Hong Kong

directions_walk12 mins walk from Admiralty Station