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Machine Operation Specialist

Full-time

Posted 

Technical Skills

  • Bill Payment
  • Capital Markets
  • Corporate Communications
  • Customer Service
  • Faxing
  • Mathematics
  • Microsoft Excel
  • Microsoft Powerpoint
  • Microsoft Word
  • Project Management

Job Description

Machine Operation Specialist

Location: APAC-HKG-Hong Kong-Hong Kong

Job Background/Context:

  • Working as part of the Citi Business Communication (CBC) services.
  • Print Production is a specialist team the provides service  to internal clients within the Institutional Clients Group (i.e. Investment Bank, Capital Markets, Transaction Services, Private Back, etc.) and various other clients within Citi

Job Purpose:

  • To provide production of time-sensitive and confidential material, with a focus on high-quality output

Key Responsibilities:

  • Responsible for the production of time-sensitive and confidential material, with a focus on high-quality output
  • Provide excellent customer service in a fast-paced, multi-shift production environment
  • Communicate effectively with clients and other Digital Print members locally regarding queries on documents
  • Performs maintenance tasks (e.g. cleaning, replacing digital equipment supplies, completing adjustments, etc.) for the purpose of completing jobs within requested specifications, quality standards and quantity requirements
  • Provide suggestion to enhance production of document and processes
  • Interact with supervisory staff to clearly understand deadlines and instructions for processing a document properly
  • Support Front Desk activities in the absence of Coordinators/Supervisor
  • Manage projects to ensure deadlines are met
  • Complete related administrative duties for jobs tracking and billing
  • Perform other related duties as assigned for the purpose of ensuring the efficient and effective functioning of the Center
  • Maintain a clean and tidy working environment with tools and materials arranged orderly

Qualifications

Development Value:

  • Develop communication skills by working with other teams in the department
  • Exposure to a diverse group of clients at all levels of the organization

Knowledge/Experience:

  • 1 – 3 years of digital print production and office related support services (paper deliveries, fax support), an advantage

Skills:

  • Operation of Prisma, printing, cutting, bindery equipment; and safety practices and procedures; extensive knowledge of operations regarding printing and graphics
  • Read and follow instructions, perform math/calculations; and understand complex, multi-step written and oral instructions
  • Working knowledge of PC and use of MS Office applications (Excel, Word, Power Point), Adobe Reader and Writer

Competencies:

  • Must be technically savvy and pro-active in manner, possess excellent customer service and problem-solving skills
  • Team spirit and a proactive attitude
  • Able to multi-task and work under heavy pressure
  • Attention to detail
  • Must have good communications skills, conversational English required
Employment TypeFull-time
Education LevelNon-specified
LanguageEnglish
CitibankFinancial Services, Retail and Commercial Banking

50/F, Champion Tower 3 Garden Road Central, Hong Kong

directions_walk12 mins walk from Admiralty Station