HK - ICG - FI - Relationship Analyst - Financial Institutions

Full Time
Junior (less than 3 years)
English, Mandarin (Putonghua)

Technical Skills

  • Customer Due Diligence
  • Customer Service
  • Sales

Job Description

HK - ICG - FI - Relationship Analyst - Financial Institutions

Location: APAC-HKG-Hong Kong-Hong Kong


  • Support a team of relationship managers in managing Financial Institutions clients
  • Coordinate with customer service and operations to provide cross-functional support to customers
  • Work with relationships managers, product partners and other support functions to establish tailored solutions in meeting client needs
  • Participate in customer due diligence and account documentation process
  • Participate in new departmental initiatives to improve workflows and processes



  • Minimum of 1 year industry experience, preferably in sales support or operation function with banks
  • Basic knowledge in banking products and credit is an advantage
  • Good written and spoken English; Mandarin is an advantage
  • Strong customer orientation and service commitment
  • Positive attitude, self-motivated and willing to learn
  • A good team player with excellent interpersonal, organizational and communication skills
  • Diligence and attention to details