Citibank

HK - GCB - Real Estate Services Account Manager

Citibank
Full Time
Central
Non-specified
Junior (less than 3 years)
Non-specified
English, Cantonese, Mandarin (Putonghua)

Job Description

HK - GCB - Real Estate Services Account Manager

Location: APAC-HKG-Hong Kong-Hong Kong

  • Explore mortgage business opportunities through business partners of real estate sector and maintain good relationship with them
  • Deliver superior customer service and resolve service queries on mortgage loan products to potential customer
  • Achieve individual’s and team’s sales targets
  • Comply with established policies and procedures to safeguard both bank’s and customers’ assets

Qualifications

  • F.5 graduate with minimum 1 year of customer service experience in banking industry, preferably in mortgage loan products business
  • Proactive with good communication and interpersonal skills
  • Good problem solving skills
  • Good written and spoken English and Chinese, Mandarin is preferred
  • IIQE papers 1,2 and 3 are required

Technical Skills

  • Customer Service
  • Sales