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HK GCB Portfolio Management Manager

Intermediate (3-6 years)


Technical Skills

  • Corporate Communications
  • Customer Service
  • Marketing
  • Portfolio Analysis
  • Sales

Job Description

HK GCB Portfolio Management Manager

Location: APAC-HKG-Hong Kong-Hong Kong

  • Assist to manage and grow segment portfolio through product penetration and channel usage build up
  • Perform portfolio analysis to identity risk and opportunities in the portfolio
  • Strategize and formulate the effective business model for expanding the all segments, including customer segmentation, channel optimization, products offering expansion, communications, etc
  • Work with different product / channel teams on product cross-sell strategy so as to maximize the segment revenue
  • Work closely with frontline sales to ensure proper delivery of customer engagement model to enable excellent customer experience
  • Enhance customer loyalty and stickiness through customer delight and communication Proactively retain customer through effective gating process
  • Develop segment holistic communication plan to increase awareness and usage of expanded network, new banking services and product subscription
  • Ensure proper flows and processes are in force for the touchpoints to deliver the sales and service pledge


  • University graduates with 3-5 years marketing experience in the banking industry
  • Proactive & flexible, and able to work under pressure
  • Strong analytical, communication & presentation skills
  • Numerical & strong logic
  • Proactive to drive business and adopt to dynamic environment
  • Good command of written and spoken English and Chinese
Employment TypeFull-time
Career LevelIntermediate (3-6 years)
Education LevelNon-specified
LanguageEnglish, Cantonese
CitibankFinancial Services, Retail and Commercial Banking

50/F, Champion Tower 3 Garden Road Central, Hong Kong

directions_walk12 mins walk from Admiralty Station