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  • Life Insurance
  • Process Improvement

Job Description

HK - GCB O&T - Loan Operations Assistant

Location: APAC-HKG-Hong Kong-Hong Kong

  • Provide efficient support on manual loan booking and account opening/maintenance of asset products and monitor team performance and productivity of the team
  • Provide efficient support on mortgage fire and life insurance renewal on time
  • Provide efficient support on lien registration of mortgage deeds and meet the timeline as per guideline
  • Monthly Reporting to HKMC on MIP and HKMC sale portfolio
  • Participate in projects for process improvement and system enhancement that follow direction/strategy of the Bank
  • Conduct regular MCA, COB, KRI review and assessment
  • Ensure all records are complied with Citibank’s Record Management Policy


  • University graduate with one year working experience, preferably in Retail Banking
  • Good operations focus with good control sense
  • Good interpersonal and communication skills
  • Good command in both written and spoken English and Chinese
  • Able to work under pressure and meet tight timelines
  • Willing to work overtime
  • Proficiency in Microsoft Office application
Employment TypeFull-time
Education LevelBachelor
LanguageEnglish, Cantonese
CitibankFinancial Services, Retail and Commercial Banking

50/F, Champion Tower 3 Garden Road Central, Hong Kong

directions_walk12 mins walk from Admiralty Station