HK - GCB - Manager Card Products

Full-time
Intermediate (3-6 years)

Posted 

Technical Skills

  • Customer Service
  • Marketing
  • Risk Management
  • Sales

Job Description

HK - GCB - Manager Card Products

Location: APAC-HKG-Hong Kong-Hong Kong

  • Lead the team to grow the credit card customer base through various channels;
  • Structure the acquisition strategy to recruit profitable customers and lead the team to implement various programs with respective work flows;
  • Differentiate from competitors with impactful communication strategy, attractive acquisition program and drive to target the right customers for our card products;
  • Monitor program efficiency and productivity;
  • Work closely with Management, regional team and cross-functional teams including Sales Channels, Decision Management, Risk Management, Operation, Customer Service, Marketing Communication & etc.;
  • Review end-to-end customer journey from acquisition;
  • Work closely with technology team on system enhancement and prepare business requirement to ensure smooth execution at all sales platforms;
  • Design sales processes and ensure proper operation control and governance.

Qualifications

  • University graduate, preferably in marketing or related disciplines;
  • Minimum 5 years solid marketing experience in banking industry preferably in cards business;
  • Good leadership skills and willing to take up challenges;
  • Proactive and adapt to dynamic environment;
  • Excellent analytical skills with customer centricity mindset;
  • Strong in leading seamless & end-to-end execution of marketing campaigns;
  • Ability to prioritize projects with team resources;
  • Good command of written and spoken English and Chinese;
  • Good communication & presentation skills;
  • Familiarity with system design.

Employment TypeFull-time
Career LevelIntermediate (3-6 years)
Education LevelBachelor
LanguageEnglish, Cantonese
CitibankFinancial Services, Retail and Commercial Banking

50/F, Champion Tower 3 Garden Road Central, Hong Kong

directions_walk12 mins walk from Admiralty Station