HK - GCB - Loan Specialist / Loan Officer



Technical Skills

  • Compliance
  • Customer Service
  • Marketing
  • Sales
  • Sourcing
  • Underwriting

Job Description

HK - GCB - Loan Specialist / Loan Officer

Location: APAC-HKG-Hong Kong-Hong Kong

  • Assist the team in marketing/business developments for generation of quality asset growth and in monitoring the sales & credit performance of the business
  • Build and deepen relationship with customers through delivering superior customer services when handling product enquiries & operations
  • Perform financial evaluation and make loan proposal with client on unsecured lending products applications in accordance with the established credit criteria, processing guidelines and risk-based pricing strategy while at the same time meeting the service and productivity standards
  • Achieve individual’s & team’s sales targets
  • Comply with established policies & procedures to safeguard both bank's and customers' assets
  • For Loan Specialist, the candidate is expected to perform Inbound call and Outbound Leads calling to facilitate self-sourced


  • University graduate with a minimum of 1 year of sales experience or Secondary Education with a minimum of 3 years in retail banking or finance company
  • In-depth knowledge of secured/unsecured lending products
  • Knowledge of banking products, compliance and branch operations and procedures, experience in credit underwriting of unsecured personal loan is an advantage
  • Good communication, relationship building and proactive selling skills
  • Fluent in English, Cantonese and Mandarin
  • Candidate with less experience will be considered as Loan Officer
Employment TypeFull-time
Education LevelBachelor
LanguageEnglish, Cantonese, Mandarin (Putonghua)
CitibankFinancial Services, Retail and Commercial Banking

50/F, Champion Tower 3 Garden Road Central, Hong Kong

directions_walk12 mins walk from Admiralty Station