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HK - GCB - Head of Cards Portfolio Management

Lead (more than 10 years)


Technical Skills

  • Campaign Management
  • Compliance
  • Marketing
  • Process Reengineering
  • Sales
  • Training

Job Description

HK - GCB - Head of Cards Portfolio Management

Location: APAC-HKG-Hong Kong-Hong Kong

  • Drive the growth momentum in cards portfolio and gain market share;
  • Drive interest bearing balances through dedicated acquisition, retention and win back of installment and revolving balances;
  • Formulate and drive going-forward digitalization strategy;
  • Deploy optimal Credit Line Management Strategy to maximize Risk/Return of the portfolio to existing customers;
  • Lead Fee Realization Strategy;
  • Lead discussion with Risk and Credit Operations identify opportunities to drive incremental ANR and revenues through credit/risk actions;
  • Partner with sales leaders to meet volume and product yield targets;
  • Make adjustments to product programs, pricing etc, where needed;
  • Lead generation and campaign management;
  • Work cross functionally to ensure execution of portfolio actions- Functions include, O&T, Finance, DM, Risk, Compliance and Credit Operations;
  • Ensure full compliance to local and global regulations;
  • Coach, train and motivate a team of portfolio managers.


  • University graduate with at least 10+ years of experience;
  • Strong understanding of credit philosophy in Cards/Personal Loans;
  • Attention to details and strong mind for processes and process re-engineering;
  • Solid understanding of digital payment eco-system;
  • Strong communication and interpersonal skills;
  • Strong Marketing and analytical skills;
  • Strong organisation and program execution skills;
  • Ability to multitask and work effectively with internal and external stakeholders;
  • Results-orientated.
Employment TypeFull-time
Career LevelLead (more than 10 years)
Education LevelBachelor
CitibankFinancial Services, Retail and Commercial Banking

50/F, Champion Tower 3 Garden Road Central, Hong Kong

directions_walk12 mins walk from Admiralty Station