HK - GCB - Citigold Associate

Full-time

Posted 

Technical Skills

  • Corporate Communications
  • Customer Service
  • Sales

Job Description

HK - GCB - Citigold Associate

Location: APAC-HKG-Hong Kong-Hong Kong

  • Provide sales and service support to CitiGold Relationship Managers in serving consolidated banking customers
  • Ensure that all service queries are resolved timely
  • Deliver superior quality service to customers and refer potential customers to Citigold Relationship Managers
  • Assist in meeting overall branch sales and service goals

Qualifications

  • University graduate with 1 year of customer service experience or secondary educated with at least 3 years of relevant experience.
  • Good knowledge of banking products, services, operations & procedures and systems preferred.
  • Candidates with relevant experience in financial institutes would be an advantage.
  • Good problem solving skills
  • Proactive with good communications and interpersonal skills
  • Good command of English, Cantonese and Mandarin
  • Holder of HKFI paper 1 & 3 preferred.   A 3-months grace period will be granted for acquiring the papers for potential candidates without the HKFI papers.
  • With HKSI paper 1, 7, 8 or equivalent would be an advantage.
Employment TypeFull-time
Education LevelBachelor
QualificationHKSI - Any Paper
LanguageEnglish, Cantonese, Mandarin (Putonghua)
CitibankFinancial Services, Retail and Commercial Banking

50/F, Champion Tower 3 Garden Road Central, Hong Kong

directions_walk12 mins walk from Admiralty Station