HK - GCB - Citigold Associate


Technical Skills

  • Corporate Communications
  • Customer Service
  • Sales

Job Description

HK - GCB - Citigold Associate

Location: APAC-HKG-Hong Kong-Hong Kong

  • Provide sales and service support to Citigold Relationship Managers in serving consolidated banking customers
  • Ensure that all service queries are resolved timely
  • Deliver superior quality service to customers and refer potential customers to Citigold Relationship Managers
  • Assist in meeting overall branch sales and service goals
  • Support counter services for Citigold Center as needed


  • University graduate with at least 1 year of customer service experience or secondary educated with at least 3 years of relevant experience
  • Good knowledge of banking products and services, operations and procedures and systems preferred
  • Candidates with relevant experience in financial institutes would be an advantage
  • Good problem solving skills
  • Proactive with good communications and interpersonal skills
  • Good command of English, Cantonese and Mandarin
  • Holder of IIQE paper 1, 2 & 3 preferred. A 3-month grace period will be granted for acquiring the papers for potential candidates without the IIQE papers
  • With HKSI paper 1, 7, 8 or equivalent would be an advantage
Employment TypeFull-time
Education LevelBachelor
QualificationHKSI - Any Paper
LanguageEnglish, Cantonese, Mandarin (Putonghua)
CitibankFinancial Services, Retail and Commercial Banking

50/F, Champion Tower 3 Garden Road Central, Hong Kong

directions_walk12 mins walk from Admiralty Station