HK - GCB - CitiBusiness Associate
Full-time
Posted
Technical Skills
- Corporate Communications
- Customer Service
- Sales
Job Description
HK - GCB - CitiBusiness Associate
Location: APAC-HKG-Hong Kong-Hong Kong
- Provide sales and service support to Citigold Relationship Managers in serving consolidated banking customers
- Ensure that all service queries are resolved timely
- Deliver superior quality service to customers and refer potential customers to Citigold Relationship Managers
- Assist in meeting overall branch sales and service goals
Qualifications
- University graduate with at least 1 year of customer service experience or secondary educated with at least 3 years of relevant experience
- Good knowledge of banking products and services, operations and procedures and systems
- Good problem solving skills
- Proactive with good communications and interpersonal skills
- Good command of English, Cantonese and Mandarin
- Hold IIQE paper 1, 2, 3
- With HKSI paper 1, 7, 8 or equivalent would be an advantage
| Employment Type | Full-time |
| Education Level | Bachelor |
| Qualification | HKSI - Any Paper |
| Language | English, Cantonese, Mandarin (Putonghua) |
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CitibankFinancial Services, Retail and Commercial Banking
50/F, Champion Tower 3 Garden Road Central, Hong Kong
directions_walk12 mins walk from Admiralty Station