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HK - GCB - CitiBusiness Associate

Full-time

Posted 

Technical Skills

  • Corporate Communications
  • Customer Service
  • Sales

Job Description

HK - GCB - CitiBusiness Associate

Location: APAC-HKG-Hong Kong-Hong Kong

  • Provide sales and service support to Citigold Relationship Managers in serving consolidated banking customers
  • Ensure that all service queries are resolved timely
  • Deliver superior quality service to customers and refer potential customers to Citigold Relationship Managers
  • Assist in meeting overall branch sales and service goals

Qualifications

  • University graduate with at least 1 year of customer service experience or secondary educated with at least 3 years of relevant experience
  • Good knowledge of banking products and services, operations and procedures and systems
  • Good problem solving skills
  • Proactive with good communications and interpersonal skills
  • Good command of English, Cantonese and Mandarin
  • Hold IIQE paper 1, 2, 3
  • With HKSI paper 1, 7, 8 or equivalent would be an advantage
Employment TypeFull-time
Education LevelBachelor
QualificationHKSI - Any Paper
LanguageEnglish, Cantonese, Mandarin (Putonghua)
CitibankFinancial Services, Retail and Commercial Banking

50/F, Champion Tower 3 Garden Road Central, Hong Kong

directions_walk12 mins walk from Admiralty Station