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HK - GCB - CitiBusiness Associate
Full-time
Posted
Technical Skills
- Corporate Communications
- Customer Service
- Sales
Job Description
HK - GCB - CitiBusiness Associate
Location: APAC-HKG-Hong Kong-Hong Kong
- Provide sales and service support to Citigold Relationship Managers in serving consolidated banking customers
- Ensure that all service queries are resolved timely
- Deliver superior quality service to customers and refer potential customers to Citigold Relationship Managers
- Assist in meeting overall branch sales and service goals
Qualifications
- University graduate with at least 1 year of customer service experience or secondary educated with at least 3 years of relevant experience
- Good knowledge of banking products and services, operations and procedures and systems
- Good problem solving skills
- Proactive with good communications and interpersonal skills
- Good command of English, Cantonese and Mandarin
- Hold IIQE paper 1, 2, 3
- With HKSI paper 1, 7, 8 or equivalent would be an advantage
| Employment Type | Full-time |
| Education Level | Bachelor |
| Qualification | HKSI - Any Paper |
| Language | English, Cantonese, Mandarin (Putonghua) |
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CitibankFinancial Services, Retail and Commercial Banking
Citibank first started operating in Hong Kong in 1902. At the time they were the first foreign bank to offer its services there. They now boast a network of 48 branches spread over Hong Kong Island, Kowloon, the New Territories and Macau.
Citibank offers many bank accounts options as well as numerous investment products, loans and credit cards to its clients. Participating in community life has always been a central pillar in Citi’s business outlook and since 2003, more than 260,000 students in Hong Kong and Macau have benefited from Citi’s financial education programs.
50/F, Champion Tower 3 Garden Road Central, Hong Kong
directions_walk12 mins walk from Admiralty Station