HK - GCB - Branch Operations Officer


Technical Skills

  • Microsoft Excel
  • Microsoft Powerpoint
  • SAS (Statistical Software)
  • Training

Job Description

HK - GCB - Branch Operations Officer

Location: APAC-HKG-Hong Kong-Hong Kong

  • Work with different stakeholders for writing up branch operation procedures and control steps for product launch, control enhancement and process simplification
  • Participate in ad hoc projects for system enhancement and new business initiatives
  • Take part in training/communication to Branch staff on the launch/change of branch operation procedures and controls
  • Conduct operational review at branches to ensure understanding and adherence to guidelines


  • University graduate with minimum 2 years' working experience, preferably in Branch Operations
  • Good interpersonal and communication skills
  • Good team player
  • Good command of written and spoken English and Chinese
  • Proficiency in Microsoft Words, Excel, Powerpoint, SharePoint Designer
  • Knowledge of Macro function in Microsoft Words/Excel and SAS would be an advantage
Employment TypeFull-time
Education LevelBachelor
LanguageEnglish, Cantonese
CitibankFinancial Services, Retail and Commercial Banking

50/F, Champion Tower 3 Garden Road Central, Hong Kong

directions_walk12 mins walk from Admiralty Station