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HK - GCB - Branch Manager

Intermediate (3-6 years)


Technical Skills

  • Compliance
  • Customer Service
  • Sales
  • Sales Management
  • Team Management

Job Description

HK - GCB - Branch Manager

Location: APAC-HKG-Hong Kong-Hong Kong

  • Responsible for providing a superior customer experience in branch while meeting all business objectives
  • Manages a team of employees to ensure the daily sales, service and operational plans are embedded in the way business is done, while ensuring a “customer first” experience
  • Inspires, recognizes, and provides a motivational environment through daily coaching
  • Ensure smooth and efficient operations of the Branch maximizing client excellence, profitability and driving growth within the framework and compliance while protecting the branch
  • Manages and develops talent to achieve sales goals and fosters a culture of integrity, client focus and accountability


  • University graduate with minimum 5 years’ experience in sales management role with retail banking
  • Good knowledge of banking products, compliance and branch operations and procedures
  • Strong people management, communication and problem solving skills
  • Passed  HKSI 1,7,8 & IIQE 1,2,3,5 qualifications or equivalent
Employment TypeFull-time
Career LevelIntermediate (3-6 years)
Education LevelBachelor
QualificationHKSI - Any Paper
CitibankFinancial Services, Retail and Commercial Banking

50/F, Champion Tower 3 Garden Road Central, Hong Kong

directions_walk12 mins walk from Admiralty Station