HK - GCB - Assistant Vice President, Mortgage Business
Full-time
Lead (more than 10 years)
Posted
Technical Skills
- Compliance
- Customer Service
- Futures
- Product Management
- Sales
- Training
Job Description
HK - GCB - Assistant Vice President, Mortgage Business
Location: APAC-HKG-Hong Kong-Hong Kong
- Create mortgage retention strategy roadmap, envisioning the future for mortgage business
- Develop and lead the management of portfolio segmentation strategies, via channel modeling optimization, to become the best practice in the region
- Manage portfolio and optimize portfolio spread to deliver financial commitment
- Conduct evaluation to measure the success of gating activities
- Liaise with the sales teams and key business partners to ensure a smooth operation flow and maximize gating cases
- Coordinate with sales channels and other products to optimize x-sell opportunities
- Work closely with sales channel to ensure sales force quality via regular training
Qualifications
- Bachelor's degree required
- 10 years of working experience in banking, preferably from product management
- Results orientated with emphasis on the customer and quality
- Able to apply excellent commercial judgment and entrepreneurial thinking
- Able to create a positive working relationship with senior executives internally and externally
- Significant level of risk, sales quality and compliance awareness
- Possess the technical and operational expertise and experience to deliver the full and complete customer and business partner quality experience individually and collectively
- Be a self-motivated, pro-active, self-starter with the ability to act and perform with minimal direction or instruction
- Customer driven with demonstrated commitment to improving customer experience
- Strong interpersonal and communication skills with high written and oral proficiency in English and Cantonese
| Employment Type | Full-time |
| Career Level | Lead (more than 10 years) |
| Education Level | Non-specified |
| Language | English, Cantonese |
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CitibankFinancial Services, Retail and Commercial Banking
50/F, Champion Tower 3 Garden Road Central, Hong Kong
directions_walk12 mins walk from Admiralty Station