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HK - GCB - Assistant Branch Manager (SKY)

Intermediate (3-6 years)


Technical Skills

  • Capacity Planning
  • Compliance
  • Marketing
  • Sales
  • Sales Management
  • Team Management
  • Training

Job Description

HK - GCB - Assistant Branch Manager (SKY)

Location: APAC-HKG-Hong Kong-Hong Kong

  • Assist Branch Manager in sales strategy formulation, capacity planning and sales management process review to ensure that sales goals are met
  • Provide training, coaching and support to ensure that staffs deliver sales and service at high standard and that the team and individual goals are met
  • Support Branch Manager in developing, driving and implementing customer centric initiatives
  • Handle customer issues and provide recommendations for improvements
  • Stay close to the market and customers. Support new product launch and development/implementation of marketing programs. Provide feedback to marketing teams on existing and new products, services and programs
  • To provide back-up support to branch staffs in maintaining smooth operations within the branch
  • Be involved in branch credit management and delinquency control
  • To perform credit evaluation and loan approval on all unsecured and secured lending products applications in accordance with the established credit criteria, processing guidelines and risk-based pricing strategy while at the same time meeting the service and productivity standards


  • University graduate with minimum 3 years’ experience in sales management role with retail banking
  • Good knowledge of banking products, compliance and branch operations and procedures
  • Strong people management, communication and problem solving skills
  • Passed HKSI 1,7, 8 & IIQE 1, 2, 3, 5 qualifications or equivalent
Employment TypeFull-time
Career LevelIntermediate (3-6 years)
Education LevelBachelor
QualificationHKSI - Any Paper
CitibankFinancial Services, Retail and Commercial Banking

50/F, Champion Tower 3 Garden Road Central, Hong Kong

directions_walk12 mins walk from Admiralty Station