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CIB Operations - Client Onboarding, Case Lead (Banking) – Associate

JPMorgan Chase Bank
  • Anti Money Laundering (AML)
  • Compliance
  • +3 skills
  • +4 skills

HK CPB Client Onboarding Specialist



Technical Skills

  • Anti Money Laundering (AML)
  • Client Onboarding
  • Compliance
  • Due Diligence
  • Know Your Customer (KYC)
  • Quality Assurance

Job Description

HK CPB Client Onboarding Specialist

Location: APAC-HKG-Hong Kong-Hong Kong

This role is for Client Onboarding Specialist, who will partner Private Bankers to manage the end-to-end client on-boarding process that covers advisory and execution from KYC profiling to eventual KYC approval.

  • Perform pre-screening and initial due diligence of Prospect. Provide initial review and comment for Banker to review and provide the go-ahead to proceed with the new client onboarding.
  • Advise Banker on the required client information and documentation based on the intended relationship and account structures.
  • Create client and KYC profiling in system based on the client information and documentation from Banker.
  • Perform name screening  and enhanced due diligence as required by policy. Escalate any potential name screening hit and coordinate with Banker and AML Compliance to discuss negative findings.
  • Assist Banker to present clarification to KYC QA and AML Compliance to dispose the potential name screening hit or negative news.
  • Discuss with KYC QA and AML Compliance to agree on the profiling approach for any complicated case to avoid any wasted effort and unnecessary KYC rejection.
  • Advise Banker to seek exception approvals for documentation deficiencies as necessary.
  • Final review and update of client and KYC profiling before Banker submits in system for KYC approvals with all the supporting documentations and exception approvals as necessary.
  • Support any clarification from KYC QA and/or AML Compliance. Work with Banker for any further clarification required from Client.
  • Update client and KYC profiling based on rejection rationale and corrective actions. Resubmit for KYC approvals.


  • A degree holder with at least 2 years of KYC experience/exposure, preferably in private banking
  • Self-starter with excellent interpersonal and communication skills
  • Good analytical and problem solving ability
  • Able to work independently and set priorities
  • Good team player
  • Must be fluent in English and Cantonese/Mandarin


Employment TypeFull-time
Education LevelBachelor
LanguageEnglish, Cantonese, Mandarin (Putonghua)
CitibankFinancial Services, Retail and Commercial Banking

50/F, Champion Tower 3 Garden Road Central, Hong Kong

directions_walk12 mins walk from Admiralty Station